Take action

Ask a business what they're doing.

Banks, insurers, and employers are already using AI to make decisions about your money, your cover, and your career. As a customer, you have every right to ask what oversight they have - and whether they support regulation.

01

Choose a sector.

02

Name the business.

You'll be able to edit the email before sending.

03

Edit and send.

To the customer feedback team
Subject
Open in email app

Can't find their email? Most companies have a feedback or contact form on their website - copy the text and paste it there. Or send it via social media.

Why bother?

Companies respond to customer pressure. When enough customers ask about AI oversight, it signals that this matters to the people they serve - and makes it harder to ignore. You don't need to be technical. You just need to ask.

What to expect

You'll likely get a form response first. That's fine. The act of asking - and the volume of customers asking - is what creates the pressure. If you get a substantive reply, feel free to share it with AISA.